How to cancel
Open Plan & billing
Sign in and open Plan & billing in the sidebar. Only owners and admins of the account can cancel.
Click Cancel subscription
A confirmation page shows your plan, the contract number, the email address the confirmation goes to and the date your plan ends.
Click Cancel now
You see the date and time we received your cancellation, and you can save that confirmation. The same confirmation arrives by email.
As our Terms of Service state, you can cancel at any time, and your plan runs until the end of the period you have paid for. Until that date, Undo cancellation on the same page keeps your plan running as if nothing happened.
Cannot sign in? Email hello@striderank.com from the address of an account owner with the name of your business, and we cancel for you.
What happens after cancelling
- Articles already published stay on your website — they are yours.
- When the paid period ends, the autopilot stops researching, writing and publishing, and no more weekly reports are sent.
- You can still sign in, read your websites, keywords and articles, and disconnect Google.
- If you subscribe again later, everything continues where it stopped. A new trial is not available.
Your data
Cancelling does not delete your account. If you want your account and its data deleted, email hello@striderank.com. As our Privacy Policy describes, we delete account data within 30 days of closing the account, except records the law requires us to keep, such as invoices.
Before you close the account, disconnect Google and revoke the access you gave for publishing — for example the WordPress application password or the Shopify app — so nothing can use it afterwards.
Pause instead of cancelling
To stop articles for one website without cancelling, turn off Autopilot active for this website? in Autopilot → Settings. You can also lower Articles per month.